How should the civic work of institutions be measured and related expenses justified? And what does productivity mean when applied to a concept like the public good?  

Time devoted to producing measurable products that reflect a return on public investment often becomes the most salient factor in assessments of academic productivity and efficiency.

To deliver a quality education in a budget-constrained environment, academic and financial decision makers must understand the activities, costs and margins associated with teaching at the course level.  

Data sources in higher education are now more comprehensive than ever, enabling researchers and policymakers to conduct carefully considered performance assessments.

Colleges and universities face daunting challenges to long-established business models. The cost of providing higher education continues to rise but sources of funding have eroded.